Support Program Manager - Mexico City - Hybrid (Xico)

Gigamon, recently certified as a Great Place to Work, helps the world’s leading organizations run fast, stay secure, and innovate.

We provide the industry’s first elastic visibility and analytics fabric, enabling organizations to close the cloud visibility gap and gain actionable insight across hybrid cloud infrastructure.

To support our Services & Support digital journey, Gigamon is seeking a Senior Program Manager, Service Operations to lead strategic cross‑functional programs that improve service delivery, operational scalability, systems effectiveness, and business outcomes across the Global Success organization. This position will be located in Mexico City, Mexico.

Position Summary

The Senior Program Manager, Service Operations is responsible for leading complex operational and systems‑driven initiatives across Global Success. This role partners closely with business stakeholders, IT, analytics, and cross‑functional leaders to define priorities,...