Support Software Engineer, Senior

Infor Inc. • ciudad de méxico, ciudad de méxico, Mexico • Posted July 27, 2026

Location ciudad de méxico, ciudad de méxico

Job Type Full-time

Category Arquitectura y diseño de software

Posted July 27, 2026

Support Software Engineer, Senior Department:  Customer Support 
Employment Type:  Full Time 
Location:  Mexico City 
Description Senior Support Software Engineer bridging Support and Development for Infor CloudSuite Distribution. Resolves complex ERP issues, analyzes Progress/OpenEdge and PostgreSQL 17 data, writes Q&D fixes, and improves product quality, customer outcomes, and escalation speed. 
A Typical Day in the Life Includes: Investigate complex customer issues involving Infor CloudSuite Distribution, including ERP workflows, application behavior, data conditions, integrations, environments, and technical defects. 
Analyze Progress/OpenEdge code, PostgreSQL 17 data, SQL queries, logs, traces, and customer scenarios to identify root cause and recommend corrective action. 
Write Q&D programs, data fixes, scripts, utilities, or technical workarounds to resolve customer-impacting issue...
            

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