Support Specialist, Labs

DoorDash Labs is an independent team within DoorDash.
We explore robotics and automation to transform last mile logistics in the long term.
If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!
About the Role
We're hiring a Support Specialist in our Support Team to assist with experimental products within DoorDash Labs.
In this role, you'll work within our Support Operations to assist with the various tasks relative to handling incoming support calls and cases and making any relevant outbound calls for autonomous deliveries.
This role will be responsible for supporting our customers from all days 6AM-3AMPST.
You're excited about this opportunity because you will...
Help support projects primarily focused on enhancing the Customer, Dasher, and Merchant experience.
Enjoy frequent upskill training to learn new pilot workflows and expand your business acumen.
Deal with ambiguity...