SUPV II CUSTOMER SERVICE
Location
Shanghai, China
Job Type
Full-time
Category
other-general
Posted
June 04, 2026
SUPV II CUSTOMER SERVICE
Posting Start Date: 5/13/26
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Description:
**Job Overview**
Responsible for the day-to-day management of the Customer Service team and its activities.
**Job Requirements**
+ Quote and Order Management
+ Interface with Customers for Quote request or Price inquiries and approval
+ Submit quotation request for pricing team approval.
+ Sales order entry, order confirmation & expediting orders.
+ Order change and backlog price adjustment
+ On-going Backlog Management
+ Shipment release and follow up
+ Report and support past due backlog reduction
+ NPI - follow up with PM/Plant/Finance for part master and cost setup
+ Handle Sample order
+ Process RMA / Goods replacementCustomer Service
+ Handle customer enquiries & ...
Posting Start Date: 5/13/26
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Description:
**Job Overview**
Responsible for the day-to-day management of the Customer Service team and its activities.
**Job Requirements**
+ Quote and Order Management
+ Interface with Customers for Quote request or Price inquiries and approval
+ Submit quotation request for pricing team approval.
+ Sales order entry, order confirmation & expediting orders.
+ Order change and backlog price adjustment
+ On-going Backlog Management
+ Shipment release and follow up
+ Report and support past due backlog reduction
+ NPI - follow up with PM/Plant/Finance for part master and cost setup
+ Handle Sample order
+ Process RMA / Goods replacementCustomer Service
+ Handle customer enquiries & ...