SUPV III CUSTOMER SERVICE
Location
Xiamen, China
Job Type
Full-time
Category
other-general
Posted
June 13, 2026
SUPV III CUSTOMER SERVICE
Posting Start Date: 6/2/26
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Description:
**Job Overview**
Oversees daily activities of a customer service team.
**Job Requirements**
This position is to lead a team of Customer Care of about 5 people to be the single point of contact for escalated operational issue and resolution for all customers. Key performance responsibilities of this role to achieve the goal of Customer Satisfaction improvements include:
Order Management
Ensures effective delivery of service in the support of internal and external customers through regular interaction with customers and other functional areas via telephone, email, chat or through other social media platforms to resolve product/services issues fairly, effectively and in accordance with t...
Posting Start Date: 6/2/26
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Description:
**Job Overview**
Oversees daily activities of a customer service team.
**Job Requirements**
This position is to lead a team of Customer Care of about 5 people to be the single point of contact for escalated operational issue and resolution for all customers. Key performance responsibilities of this role to achieve the goal of Customer Satisfaction improvements include:
Order Management
Ensures effective delivery of service in the support of internal and external customers through regular interaction with customers and other functional areas via telephone, email, chat or through other social media platforms to resolve product/services issues fairly, effectively and in accordance with t...