Switchboard Operator (Bilingual) (RPT 0.2 FTE)

The Royal Mental Health Centre • Ottawa, Ontario, Canada • Posted March 11, 2026

Location Ottawa, Ontario
Job Type Part-time
Category Communications Equipment Operators
Posted March 11, 2026

Duties

:
  • Receives, directs and informs clients, staff and the public as the facility’s main reception and information desk.
  • Operates the internal paging system with the ability to page in both official languages.
  • Directs police, ambulance, fire fighters, Para Transpo, taxi drivers, couriers/drivers and others to appropriate locations (various departments, inpatient unit and the Royal Ottawa Place).
  • Logs all emergency codes, personal long-distance calls, in and out key distribution and emergency pages.
  • Works in collaboration with other departments and staff . Professional Practice Coordinator, Security, etc.
  • Receives, directs, informs and responds to internal and external callers as the main facility’s telephone line on a timely basis and in a respectful and courteous manner.
  • Transfers all incoming calls to appropriate departments, programs and services.
  • Reports maintenance and housekeeping issues to facilit...
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