System Administrator (MS 365)

Job Summary

Systems Administrator – Client Services: The Systems Administrator, part of the Support Layer of the Digital Technology Team, is responsible for administering, engineering, and enhancing systems, applications, and support-layer technologies that mature BDA’s global IT environment. The position plays a critical role in modern endpoint management, identity lifecycle integration (Workday → Active Directory → Entra ID), and Microsoft 365 services, ensuring a secure, scalable, and high-performing user environment. Additionally, the Systems Administrator is responsible for Jira administration, enabling streamlined workflows, automation, and continuous improvement across Digital Technology and Operations.

Job Description

Duties and Responsibilities:

Perform Systems Administration across BDA’s enterprise IT environment, including monitoring, reporting, and continuous improvement of system performance and reliability.

• Manage an...