System supervisor (internal applications only)

System Supervisor (Internal Applications Only) About the job

Description:

To manage and supervise all relevant Point of Sale (POS) transactions ensuring total Customer satisfaction. Handle all Cash Office and banking processes and related Point of Sale (POS) Administrative functions.

Requirements Grade 12 plus 5 (five) year related experience or minimum of 10 (ten) years’ work related experience Ability to communicate in English and the dominant language spoken in the geographical area where the position is available Above average numeric skills Proven ability to provide exceptional Customer service Proven ability to work under pressure Must be computer literate Key Performance Area Ensure that all speed point transactions, i.e. credit and debit card transactions are done effectively and efficiently. Be willing to assist Customers with their needs through clear and effective communication Assist the Customers with requests, queries and complaints and resolve or elevat...