SYSTRA Canada IT Support Technician
Location
toronto, on
Job Type
Full-time
Category
Other-General
Posted
June 06, 2026
Join SYSTRA Canada as an IT Support Technician specializing in Level 2 support in Toronto. Take part in enhancing IT operations and cybersecurity across a corporate project framework.
In this pivotal role, you will function as the bridge between service support and operational management. Reporting to the Local IT Manager, you will focus on asset management, user support, and cybersecurity compliance. Collaboration with teams across multiple sites is essential for successful implementations.
Key Responsibilities:
• Deliver Level 1 and 2 support for Windows and M365
• Prepare and maintain workstations to group standards
• Lead onsite activities and coordinate deployments
• Track and manage changes in IT systems
• Prepare audit materials and track compliance metrics
Requirements:
• DEP or DEC in Computer Science or similar
• 5 to 6 years in Level 2 IT support roles
• Proficient in ITSM tools like ServiceNow and iTop
• Knowledge of Active Directory sett...
In this pivotal role, you will function as the bridge between service support and operational management. Reporting to the Local IT Manager, you will focus on asset management, user support, and cybersecurity compliance. Collaboration with teams across multiple sites is essential for successful implementations.
Key Responsibilities:
• Deliver Level 1 and 2 support for Windows and M365
• Prepare and maintain workstations to group standards
• Lead onsite activities and coordinate deployments
• Track and manage changes in IT systems
• Prepare audit materials and track compliance metrics
Requirements:
• DEP or DEC in Computer Science or similar
• 5 to 6 years in Level 2 IT support roles
• Proficient in ITSM tools like ServiceNow and iTop
• Knowledge of Active Directory sett...