Team Lead-Cloud & Infra Operations
Location
torreón, torreón
Job Type
Full-time
Category
Other-General
Posted
May 29, 2026
Job Title
Onsite Deskside Support Engineer
Key Responsibilities- Technical Support
- Analyses and resolves information system issues related to the desktop computing environment, production applications and hardware
- Build and deploy Windows, Mac or other hardware for new joiner laptops and laptop upgrades.
- Installing authorised software to laptops and desktops
- Ensuring security and upgrades are applied to desktops and laptops and kept up to date
- Antivirus installation to all desktops and laptops
- Deploy other hardware requested through arranged collection in the IT dept. or set up at the user’s desk.
- Support and assist users with Onboarding & Offboarding process
- Support and maintain local conference and meeting room equipment
- Assists senior staff with functional tasks to support end user service projects such as software upgrades, patching, computer imaging, network up...