Team Lead, Customer Service
Location
Singapore, Singapore
Job Type
Full-time
Category
other-general
Posted
June 20, 2026
**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
At Thermo Fisher Scientific, we are seeking an experienced Team Leader to support our Customer Care Manager/Senior Manager in leading the Customer Service team based in our Singapore Shared Service center. Operating within our Supply Chain and Commercial Operations function, you will assist in day-to-day leadership and operations in a rapid, fast-paced environment while serving as a trusted business partner to commercial and functional teams.
Your key responsibilities (including but not limited to):
+ Support the Manager in leading, motivating, coaching, and supervising the Customer Care Team
+ Assist with hiring and on-boarding of new employees
+ Support and conduct team meetings and one-on-one sessions with direct reports under Manager's guidance
+ Be an effective Change Agent who leads by example and handles periods of c...
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
At Thermo Fisher Scientific, we are seeking an experienced Team Leader to support our Customer Care Manager/Senior Manager in leading the Customer Service team based in our Singapore Shared Service center. Operating within our Supply Chain and Commercial Operations function, you will assist in day-to-day leadership and operations in a rapid, fast-paced environment while serving as a trusted business partner to commercial and functional teams.
Your key responsibilities (including but not limited to):
+ Support the Manager in leading, motivating, coaching, and supervising the Customer Care Team
+ Assist with hiring and on-boarding of new employees
+ Support and conduct team meetings and one-on-one sessions with direct reports under Manager's guidance
+ Be an effective Change Agent who leads by example and handles periods of c...