Team Lead (Dutch, Relocation to Malta)
Location
cequeliños, cequeliños
Job Type
Full-time
Category
Other-General
Posted
June 18, 2026
Customer Support Team Leader
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(Night Shift, Dutch)
Hybrid in Malta (Relocation package provided)
Salary: €35-40k (DOE) + Night shift allowance + Bonus
Great benefits with an opportunity to work with a mature and well-known brand
An established online gaming business is looking to hire a Customer Support Team Leader to oversee evening operations and lead a team of customer support professionals.
This is a hands-on leadership role focused on team performance, service delivery, and ensuring a consistently high-quality customer experience across multiple support channels.
Responsibilities
Lead, coach, and develop a team of Customer Experience Agents.
Monitor service levels, response times, and customer satisfaction metrics.
Manage workload distribution across customer support channels.
Act as an escalation point f...
¿Listo para inscribirse? Antes de hacerlo, asegúrese de leer todos los detalles pertenecientes a este trabajo en la descripción a continuación.
(Night Shift, Dutch)
Hybrid in Malta (Relocation package provided)
Salary: €35-40k (DOE) + Night shift allowance + Bonus
Great benefits with an opportunity to work with a mature and well-known brand
An established online gaming business is looking to hire a Customer Support Team Leader to oversee evening operations and lead a team of customer support professionals.
This is a hands-on leadership role focused on team performance, service delivery, and ensuring a consistently high-quality customer experience across multiple support channels.
Responsibilities
Lead, coach, and develop a team of Customer Experience Agents.
Monitor service levels, response times, and customer satisfaction metrics.
Manage workload distribution across customer support channels.
Act as an escalation point f...