Team Lead I

ICONMA, LLC • Detroit, Michigan, United States • Posted May 14, 2026

Location Detroit, Michigan
Job Type Full-time
Category other-general
Posted May 14, 2026
Our Client, a Health Insurance company, is looking for a Team Lead I for their Detroit, MI/Hybrid location.

 

Responsibilities:

  • Responsible for planning, coordinating, and supervising all administrative, operative and employee functions within assigned area(s) to ensure an efficient and cost-effective area in accordance with departmental and corporate standards and objectives.

  • Supervise, coordinate, direct and monitor staff activities to ensure prompt, courteous and accurate response to customers; ensure an efficient and qualitative operation through effective planning, leading, controlling, and organizing.

  • Prioritize and assign work to employees and initiate corrective measures to resolve problems including scheduling or adjusting overtime requirements, as necessary.

  • Select, train, develop, appraise, and counsel support staff personnel.

  • Interface with diverse levels of internal and ext...

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