Team Lead
Company Description Nandi IVF is a specialized fertility and reproductive health center focused on providing evidence-based, ethical, and patient-centered care. The clinic offers a range of assisted reproductive technologies and fertility treatments designed to support individuals and families on their parenthood journey. A multidisciplinary team of clinicians, embryologists, nurses, and support professionals works together to deliver safe, high-quality services. Nandi IVF emphasizes transparent communication, compassionate care, and continuous improvement in clinical practices. The organization values collaboration, integrity, and respect in all interactions with patients and team members.
Key Responsibilities• Manage and guide a team of telecallers to improve communication and lead conversion performance.
• Work extensively on CRM and IVR platforms such as Bitrix24 and Bonvoice .
• Monitor lead status, follow-ups, and conversion tracking...