Team Lead - RCVB025

Travelex • Mumbai, Maharashtra, India • Posted May 30, 2026

Location Mumbai, Maharashtra

Job Type Full time

Category Top Executives

Posted May 30, 2026

Key accountabilities
Describe the areas the role is ultimately responsible for.
 
Assign activities to the Analyst for action.
Manage and delegate work fairly and effectively within the team
Request and ensure that the team has access to all the required applications required for the process
Review the work of the analyst to ensure quality is maintained and processes are followed as given in the procedure documents.
Ensure adherence to SLAs and TATs.
Ensure that procedure documents and training material are up-to-date and accurate.
Timely MIS and Reporting
Develop an in depth understanding of the technical aspects of the process
Set objectives for direct reports, conduct regular appraisals and manage performance conversations.
Provide direction and guidance to the team on a day to day basis 
Identify and develop leadership qualities in individuals and groom them for the next level...
            

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