Team Lead (Tu)

About Us
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies.
Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
Our Guadalajara, Mexico Team is growing and we're looking for experienced workign team lead to join our Helpware team.
Job Overview:
We are seeking a motivated and highly organized Working Team Lead to support our operations team.
The Working Team Lead will perform the duties of an agent while also serving as a supervisor, ensuring team performance, productivity, and quality standards are met.
This role is ideal for an individual with strong communication and interpersonal skills, a collaborative mindset, and a desire to support team growth and development.
**Responsibilities**...