Team Leader Claims Process

About the Role

This is a leadership opportunity where you will do more than manage. You will inspire, influence, and transform.

As the team leader, you will provide guidance to a team of skilled professionals to evolve process standards, deliver impactful improvement projects, and set clear operational targets across Claims & Assessing to ensure process management excellence is embedded across the business.

Position Accountabilities

You will be responsible for leading and guiding your team to:

• Partner with business stakeholders to understand business strategy whilst generating innovative ideas for achieving desired business outcomes.
• Build and maintain subject matter expertise in the Process Analysis practice, including coaching, mentoring, and ownership of the C&A Process Management Framework, processes, tools, and techniques.
• Monitor and report on the process analyst team's outputs a...