Team Leader: Mentorship, Strategy & Growth (Remote/On-site)

TaskUs Colombia SAS is seeking a Team Lead to mentor and guide team members while implementing effective escalation channels. This role requires leadership during transitions and involves establishing goals for team performance.

The ideal candidate must be bilingual in English and Spanish (minimum B2) and possess at least two years of people-management experience in a BPO or call-center environment. The position offers flexibility to work from home or on-site in Colombia.