Team Leader

Dollarama is hiring a Team Leader for their Ottawa store on a full-time, permanent basis (25+ hours per week). This role involves leading and supervising store associates, maintaining visual merchandising standards, handling cash management, and ensuring an excellent customer experience.

Responsibilities

• Leading and supervising store associates, providing guidance and support
• Responsible for store merchandising, shelf stocking and boxing and unboxing daily shipments
• Ensuring excellent customer service standards are met
• Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken
• Implementing and maintaining visual merchandising standards based on company strategy
• Addressing customer complaints and resolving issues promptly
• Ensuring store safety and cleanliness standards are met and contributing to their maintenance
• Performing cash management, store opening and...