Team Leader - Solar

Passionate about leading teams and delivering exceptional customer experiences?Join ClearSource as a Team Leader and help drive performance, inspire success, and make a real impact in the US Solar industry.

We’re looking for a proactive and results-driven leader with strong analytical skills and a passion for coaching teams to exceed goals and deliver outstanding service.

What you will do as Team Leader Lead, coach, and develop a team of agents to achieve daily, weekly, and monthly performance targets Conduct regular performance reviews, feedback sessions, and coaching plans Monitor KPIs and implement action plans to address performance gaps Ensure high-quality customer interactions and adherence to process standards Collaborate with operations, QA, training, and support teams to improve workflow and results Handle escalations and provide timely resolutions Drive team engagement and create a positive, motivating environment   What We're Looking For At ...