Team Leader

Dollarama is hiring a full‑time permanent Team Leader at its Toronto, ON location. This role involves leading and supervising store associates, maintaining visual merchandising standards, and ensuring excellent customer service in a high‑volume retail environment.

Responsibilities

• Lead and supervise store associates, providing guidance and support
• Responsible for store merchandising, shelf stocking, and boxing/unboxing daily shipments
• Ensure excellent customer service standards are met
• Conduct manager‑on‑duty tasks: daily breaks, time and attendance
• Implement and maintain visual merchandising standards based on company strategy
• Address customer complaints and resolve issues promptly
• Ensure store safety and cleanliness standards are met
• Perform cash management, store opening and closing duties as needed
• Participate in the inventory process
• Participate in employ...