Team Performance & Coaching Manager
Location
taguig, metro manila
Job Type
Full-time
Category
Management & Operations
Posted
June 03, 2026
Company Description:
Sutherland is seeking an organized and goal-oriented person to join us as a Team Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Job Description:
Team Managers in this role get to:
- Impact the business : By driving results aligned with stated goals for performance metrics, telephony metrics, utilization, productivity, attendance and attrition.
- Manage administrative responsibilities: Such as attendance tracking, queue administration, and corrective delivery.
- Influence the lives of others: Develop, train, and manage team members.
- Strengthen relationships: Establish and maintain communication with clients and/or team members; und...