Tech Support Lead
Location
reading, england
Job Type
Full-time
Category
Sales
Posted
May 31, 2026
Qualifications
- 10 years experience in Application support/maintenance in Telecom domain
- Good understanding of ITIL process & Experience of leading a team
- Good knowledge of GCOOMS, ArcGIS, GCP and Kubernetes
- Good understanding of Java and willing to learn new technologies.
- Hands-on Experience in Unix/Linux Operating System & Shell Scripting, SQL, PL/SQL
- Excellent analytical and problem-solving skills, communication Skill
- Understanding and L2, L3 operations experience of relevant domain (OSS, B2B, Wholesale, Corporate)
Responsibilities
- Root cause analysis and problem management for recurring issues
- Create work arounds which can be applied by junior team members
- Perform Change management, Planning, Coordination and deployment in pre-prod, prod environments
- Responsible for CSIP, Automation of manual jobs/activities
- Analyse vulnerabilities and progress vu...