Tech Support Level 2
Location
mexico city, mexico
Job Type
Full-time
Category
Freight and Package Transportation
Posted
May 24, 2026
About the Company
FedEx Express is committed to leveraging advanced technology to solve business problems and enhance operational efficiency. Our culture fosters innovation, collaboration, and a dedication to excellence.
Aboout the Role
- Bachelor’s degree FINISHED in computer science, electronic engineering or information technology.
- English Advance level C1 B2 ADVANCE
- At least one year of experience in information technology technical support.
- Knowledge of Windows 10 and 11, Office 365, Zscaler, Microsoft Intune, Ms Visio, Okta, Smartview, Ms Project, MS Sharepoint, VPN Checkpoint, Adobe Acrobat, MS Team, Zoom, WebEx.
- Basic experience in Cisco technology: Router 3800 series, Switches Catalyst 9600 series, Videoconference Cisco Bar pro and Quad camera model.
- Basic experience in HP desktops hardware model latitude 840, Zbook model 11, Dell Pro Micro desktop and Dell pr...