Tech Support Level 2

Fedex • xico, veracruz, Mexico • Posted May 29, 2026

Location xico, veracruz

Job Type Full-time

Category Other-General

Posted May 29, 2026

About the CompanyFedEx Express is committed to leveraging advanced technology to solve business problems and enhance operational efficiency.
Our culture fosters innovation, collaboration, and a dedication to excellence.Aboout the Role- Bachelor's degree FINISHED in computer science, electronic engineering or information technology.
- English Advance level C1 B2 ADVANCE- At least one year of experience in information technology technical support.
- Knowledge of Windows 10 and 11, Office 365, Zscaler, Microsoft Intune, Ms Visio, Okta, Smartview, Ms Project, MS Sharepoint, VPN Checkpoint, Adobe Acrobat, MS Team, Zoom, WebEx.
- Basic experience in Cisco technology: Router **** series, Switches Catalyst **** series, Videoconference Cisco Bar pro and Quad camera model.
- Basic experience in HP desktops hardware model latitude 840, Zbook model 11, Dell Pro Micro desktop and Dell pro Laptop- Basic experience in IT infrastructure data links (MPLS) and IT site: ground, UPS...
            

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