Tech Support Manager: Lead Networking & Customer Experience

RUCKUS Networks is looking for a Tech Support Manager in Apodaca, Nuevo León, to lead a team of technical support engineers ensuring high-quality support for networking products. The role focuses on customer satisfaction through effective troubleshooting and team leadership.

The successful candidate will have strong technical knowledge, excellent problem-solving, and communication skills, and will be responsible for mentoring the team and optimizing support processes.