Technical Advisory Senior Architect at ServiceNow

Servicenow • toronto, on, Canada • Posted June 03, 2026

Location toronto, on
Job Type Full-time
Category Other-General
Posted June 03, 2026
Join ServiceNow as a Senior Principal Platform Architect and influence customer success through expert technical advisory. Your role will focus on effective platform, workflow, and governance strategies.
Working with the Customer Outcomes team, you'll guide organizations in adopting ServiceNow solutions that streamline processes and improve overall outcomes. With a focus on multi-engagement workflow expertise, you'll serve as a key advisor throughout the customer journey.
Key Responsibilities:
• Drive migrations and implementations using ServiceNow’s best practices
• Engage stakeholders to align technical architecture plans
• Mentor teams and facilitate knowledge sharing
• Participate in presales efforts to enhance market presence
• Regularly review and optimize customer's technical health
Requirements:
• Minimum 15 years in a consulting environment
• Strong background in large program architecture and design
• ServiceNow workflow certifications
• Ex...

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