Technical Analyst - IT Applications

Higher Colleges of Technology • ajman, ajman, United-Arab-Emirates • Posted June 15, 2026

Location ajman, ajman
Job Type Full-time
Category Other-General
Posted June 15, 2026
Position Summary

Job Purpose

The Technical Analyst – Applications will support, maintain, and enhance HCT’s enterprise applications and digital platforms. The role will ensure system stability, performance, security, and effective integration across academic and administrative functions.

Key Responsibilities
  • Provide technical support for HCT’s enterprise applications.
  • Troubleshoot incidents, system errors, performance issues, and integration failures.
  • Conduct root cause analysis and recommend effective solutions.
  • Support application upgrades, enhancements, testing, releases, and deployments.
  • Work with business users, vendors, developers, database teams, and cloud teams.
  • Support integrations between SIS, LMS, ERP, CRM, HR, Finance, and reporting systems.
  • Prepare technical specifications, support documents, interface documents, and operational procedures.
  • Ensure compliance with ...

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