Technical Associate - Service Desk L1

Genpact • Hyderabad, Telangana, India • Posted June 09, 2026

Location Hyderabad, Telangana

Job Type Full-time

Category Drafters, Engineering Technicians, and Mapping Technicians

Posted June 09, 2026

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Technical Associate - Service Desk L1
Responsibilities
• Handle the issues/request reported through various ticketing tool within agreed SLA’s
• Should handle Voice and Non-Voice tickets simultaneously.
• Responsible for executive leadership and Board members IT support.
• Advanced understanding of technology hardware, including desktop computers, laptops, tablets, printers, proj...
            

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