Technical Consultant II

Overview: To support the Asia Incentives Team as a trusted advisor to strategic enterprise clients. You will drive customer success through proactive solutioning, strategic account planning, and close collaboration with internal product, engineering, and sales teams. Your goal is to help clients unlock the full potential of our technology, ensuring seamless adoption, integration, and long-term satisfaction. Responsibilities: Lead internal coordinator for new partner onboarding and client integration ensuring seamless transitions and alignment with business objectives Provide enterprise-level support and service activities for major clients, acting as a trusted advisor and strategic partner Build and nurture strong, strategic relationships with key clients by deeply understanding their business objectives, challenges, and success metrics. Serve as the primary point of contact for major client escalations and complex technical issues, driving swift resolution in collaboration with suppor...