Technical Customer Service

Job Description

We’re looking for someone to support a busy operations team by handling customer requests, coordinating field staff, and keeping records up to date. The role involves working with customers and internal teams to make sure jobs are logged, scheduled, and completed properly.

The Role:

Take customer calls and emails about requests

Send out quotations for repairs

Help organise schedules and daily workload

Keep systems and records accurate and up to date

Monitor inboxes and respond to requests

Deal with basic queries 

The Candidate:

Experience in admin, coordination, or technical customer support

Good communication skills

Organised and able to manage a busy workload

Accurate with data entry

Comfortable using Microsoft Office, especially Excel

INDX Apply

Apply