Technical Customer Success Manager, MPD Group - Ecosystem Platform Enablement Department (EPED)

Rakuten • Japan, Tokyo, Japan • Posted June 08, 2026

Location Japan, Tokyo

Job Type Full time

Category Operations Specialties Managers

Posted June 08, 2026

Description
 :Business Overview
The Technology Platforms Division (TPD) drives the growth of the Rakuten Ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and strategic partnerships.

Within TPD, the Ecosystem Platform Supervisory Department (EPSD) develops scalable and reliable platforms that support the entire Rakuten Ecosystem globally, fostering a culture of ownership and data-driven decision-making.
Department Overview
The Ecosystem Platform Enablement Department (EPED) is responsible for optimizing and standardizing the delivery of our ecosystem platform services across the organization. We focus on driving strategic and collaborative innovation to maximize value for both clients and internal stakeholders.
Position:
Position Details
We are seeking a highly motivated and customer-centric Technical Customer Success Manager to join ou...
            

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