Technical Field Engineer

LanceSoft Singapore • singapore, singapore, Singapore • Posted June 19, 2026

Location singapore, singapore

Job Type Full-time

Category Other-General

Posted June 19, 2026

Greetings from LanceSoft  
Location: Singapore  
Onsite Setup  
Full Time Role  

Role: Technical Field Engineer   

Job Description  
• Round-the-clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments 
• Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements 
• Create / update and track ticket in ticketing tool to closure observing SLA commitments 
• Escalate, when necessary, in accordance to escalation matrix 
• Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer based systems. 
• Coordinate and work with third-party suppliers or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that ...
            

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