Technical Manager (Production Support Lead)

Name of position: Location: Job description Responsible for leading production support operations, incident response management, root cause analysis, SLA compliance, application monitoring, and operational support for Appian enterprise systems. Oversees support resources and coordinates issue resolution activities. Suggested Qualifications Bachelors degree in Computer Science or related field 15+ years overall IT experience 5+ years Appian experience 5+ years managing software development/support projects Strong SQL experience Appian L3 certification strongly preferred If you are: bright, motivated, skilled, a difference-maker, able to get things done, work with minimum direction, enthusiastic, a thinker, able to juggle and multi-task, communicate effectively, and lead, then we would like to hear from you. We need exceptionally capable people for this role for our client, so get back to us and tell us why you think you are a fit. About Us: Since 2000, Tri-Force Consulting Services (htt...