Technical NOC Analyst at Paymentus
Location
richmond hill, york region
Job Type
Full-time
Category
Other-General
Posted
June 27, 2026
Join Paymentus as a NOC Support Analyst to enhance your technical skills in a dynamic team environment. This role involves monitoring systems and troubleshooting production issues to ensure high availability.
The NOC Analyst position is crucial for supporting documented NOC policies and procedures, emphasizing technical expertise and investigative abilities. You will operate in a 24/7 team setup, deal with various systems, and ensure customer-facing departments are informed of potential issues, improving overall processes in the organization.
Key Responsibilities:
• Monitor Paymentus' production systems for maximum uptime
• Troubleshoot issues within the application stack and infrastructure
• Manage incidents with clear updates through the ticketing system
• Document processes and procedures continuously
• Collaborate closely with customer-facing teams on issues
Requirements:
• Bachelor’s Degree or equivalent experience
• 1-2 years in Operation Center envi...
The NOC Analyst position is crucial for supporting documented NOC policies and procedures, emphasizing technical expertise and investigative abilities. You will operate in a 24/7 team setup, deal with various systems, and ensure customer-facing departments are informed of potential issues, improving overall processes in the organization.
Key Responsibilities:
• Monitor Paymentus' production systems for maximum uptime
• Troubleshoot issues within the application stack and infrastructure
• Manage incidents with clear updates through the ticketing system
• Document processes and procedures continuously
• Collaborate closely with customer-facing teams on issues
Requirements:
• Bachelor’s Degree or equivalent experience
• 1-2 years in Operation Center envi...