Technical Onboarding Engineer(Tier 1)

BETSOL • Bengaluru, Karnataka, India • Posted June 03, 2026

Location Bengaluru, Karnataka

Job Type Full-time

Category Other Sales and Related Workers

Posted June 03, 2026

 
  Description 
  Key Role & Responsibilities:  
 · Remotely register newly installed products including Secure Access Link-based product, product configuration, connectivity establishment, and alarm testing using both Linux command and web based graphical user interfaces 
 · Communicate the registration status of customer equipment and perform troubleshooting · Help customers identify and re-configure unhealthy assets
  · Provide support via Phone, Email, and Web based tools
  · Attend daily / weekly meetings to review enhancements and new features on Avaya products
  · Document and report daily activities 
 · Responsible to provide timely and effective resolution on basic to complex technical support queries 
 · Escalates necessary cases to the right level within the defined LOB (Line Of Business) 
 · Ensures compliance with all company and departmental policies, procedures, and guidelines...
            

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