Technical Operations II
Location
Hyderabad, Telangana
Job Type
Full-time
Category
Business Operations Specialists
Posted
May 30, 2026
Job Description
Details:Ensure end‑to‑end coordination of technical service delivery with internal teams, guaranteeing that all client deliverables are completed on time, within scope, and aligned with customer expectations. Proactively identify risks or delays and take corrective actions to prevent service disruptions or escalations. Act as the primary point of cont...
Details:
The Technical Service Coordinator is responsible for coordinating and managing HCI technical service delivery to clients with a strong emphasis on customer satisfaction, meeting client expectations, and ensuring seamless, escalation‑free service operations. The role requires close collaboration with technical teams to ensure that all services are delivered according to agreed standards, SLAs, and quality benchmarks.
Job Responsibilities
* Coordinating Service Delivery
* Managing Customer Relationships