Technical Practice Manager

TD SYNNEX • Bracknell, England, United Kingdom • Posted May 31, 2026

Location Bracknell, England

Job Type Full time

Category Operations Specialties Managers

Posted May 31, 2026

Job Purpose
Lead thetechnical deliveryof customer-facing support and managed IT services across enterprise-grade infrastructure, ensuringexceptional service quality,customer satisfaction, andcompliance with vendor collaboration programmes.
You will manageLevel 2+ engineering teamsresponsible for supporting and maintaining critical IT systems — includingfirewalls, storage, virtual machines, and cloud platforms— while working closely with our services product team and technology vendors to design, develop, and deployinnovative service offerings.
Key Responsibilities
Customer-Focused Service Delivery
Deliverexceptional technical supportand managed services to external customers.
Act as a senior escalation point for complex technical issues, ensuring swift and effective resolution.
Build and maintain strong customer relationships, fostering trust and long-term part...
            

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