Technical Remote Support Trainee

Tetra Pak • Monte Mor, State of São Paulo, Brazil • Posted June 17, 2026

Location Monte Mor, State of São Paulo

Job Type Full-time

Category Computer Occupations

Posted June 17, 2026

What you will do

As a Future Talent Remote Support Specialist Associate, you will:

Be trained and progressively exposed to the remote resolution of automation and equipment cases via phone, chat, and email, supporting customers and Tetra Pak field teams as your technical capabilities develop;

Follow structured learning paths, technical training, and hands on practice to build skills in troubleshooting automation and equipment issues before gradually taking ownership of support cases;

Learn how to participate in and contribute to remote troubleshooting sessions alongside senior specialists, including documenting solutions and understanding how customer satisfaction is ensured before cases are closed;

Gain exposure to collaboration with field engineers and global competence networks, learning how knowledge is shared and how continuous improvement is driven across regions;

Develop an unders...

Interested in this role?

Click the button below to start your application.

Apply Now