Technical SaaS Support Specialist (Remote)

Flow • cebu city, central visayas, Philippines • Posted June 04, 2026

Location cebu city, central visayas

Job Type Full-time

Category Other-General

Posted June 04, 2026

Location:  Philippines & Colombia 
Employment Type:  Full-Time 

We are hiring high-performance Technical SaaS Support Specialists to join a fast-paced, highly technical customer support team supporting an innovative AI-driven SaaS platform used by financial professionals. 

This is NOT a basic customer service role. 

We are looking for sharp, technically capable support professionals who thrive in fast-moving environments, communicate exceptionally well, and can quickly grow into advanced support responsibilities. 

Our environment is best suited for people who enjoy:  
• solving technical problems 
• working in high-volume queues 
• thinking critically 
• learning complex systems quickly 
• owning customer outcomes 

What You'll Do  
• Handle high-volume customer support across chat, email, and voice 
• Troubleshoot technical ...
            

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