Technical Service Manager

Axalta • Beijing, Beijing, China • Posted June 19, 2026

Location Beijing, Beijing

Job Type Full-time

Category Operations Specialties Managers

Posted June 19, 2026

Description
 :Core Responsibilities:
The Technical Service Manager is responsible for helping the customer to be successful, ensuring product performance in the field, protect Axalta market share, gaining and improving customer satisfaction.
Lead the new line service daily work follow safety process and practice
Set up and manage the on line service team.
Identified and build relationships with key person in customers
Establish baseline and improve on customer satisfaction
Perform daily, weekly and monthly checklist, and improve the coating performance
Responsible for internal and external reports
Customer issue report log sheet QVR, and lead the ABC weekly call
Communicate with CSR Sales team, GBT team and PE team form a good team work to support the customer.
Manage the site team performance, set up site team COT and lead the IPP review, develop the site team to achieve t...
            

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