Technical Service Representative
Location
field, bc
Job Type
Full-time
Category
Other-General
Posted
May 23, 2026
Company: Besser Company
Department: Installation
Location: Field
Posted: 05/20/2026
Job Description
This position provides overall technical service, maintenance, installation, troubleshooting, and training for the Besser product line. Technical Service Representatives report to the Technical Service Manager.
Job Functions
- Provides hands‑on technical assistance and training to customers during and after equipment installation and as needed.
- Completes technical installation and service reports; reports on product problems encountered.
- Promotes service and parts to customers as needed.
- Prepares service and parts proposals through the business system.
- Understands lean concepts and initiates improvements to improve efficiency and reduce costs.
- Provides innovative ideas and utilizes resources to exceed sales and service goals.
- Follows written policies, procedures and best pr...