Technical Support Analyst | Analyste du support technique

Jesta I.S. Inc. • montreal (administrative region), qc, Canada • Posted May 26, 2026

Location montreal (administrative region), qc

Job Type Full-time

Category Other-General

Posted May 26, 2026

Company Overview Jesta I.S. is a leading supplier of ERP software for the apparel, footwear, and soft-goods industries. Our global client base includes many recognizable brands and continues to grow. 
Position Summary We're looking for a Technical Support Analyst  to join our Customer Support team. In this role, you will act as a technical subject‑matter expert supporting our enterprise ERP solutions, resolving complex client issues, leading escalations, and driving continuous improvement across support processes and documentation. You will work closely with Development, Product, and QA teams while mentoring team members and contributing to high client satisfaction. This is a senior individual‑contributor role with strong technical ownership, leadership influence, and growth opportunities. 
Responsibilities Provide expert‑level technical support across multiple ERP modules, resolving complex functional, technical, and data‑...
            

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