Technical Support Engineer (Analytics Focused)

ALLSTARSIT • são luís, são luís, Brazil • Posted May 26, 2026

Location são luís, são luís
Job Type Full-time
Category Other-General
Posted May 26, 2026

Company & Product

Our client is a Business Intelligence platform enabling customers to connect multiple data sources (e.g., Excel, SQL) into a unified environment, build interactive dashboards, apply formulas, and customize via plugins, scripts, and embedding. The product supports both SaaS and on-prem deployments. Support is organized into 4 pods: Analytics, DevEx, Data, and Infra.


About Role and Team:

As a Technical Support Engineer you will work with leading enterprise organizations and startups to realize the power of data analytics. Our Technical Support team spans the globe and has recently begun a major transformation effort to move to a SWARM model for our tools, processes, and organizational structure. This shift focuses on driving a collaborative, rewarding environment that measures value creation and team playing. Our team is aligned directly with our Product and Engineering teams through a robust Subject Matter Expe...

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