Technical Support Engineer

We’re looking for someone who enjoys solving real customer problems, understands technical products deeply, and takes full ownership of issues from first report to resolution. If you like working close to customers while staying hands-on with APIs and SaaS systems, this role is for you. This role is open only for candidates with at least 1 year of experience in technical support, technical customer success, solutions engineering, or a similar customer-facing technical role. About Truto: Integration infrastructure for fast-moving teams, helping companies like Sprinto and Spendflo build hundreds of customer-facing native integrations in just days. Our Unified and Proxy API covers 30 categories of SaaS apps, making integration development a breeze. What we’re looking for: End-to-end ownership of customer issues , from first report to final resolution Good understanding of HTTP APIs, authentication methods (OAuth, API keys), pagination, rate limits, and common integration failure modes Abi...