Technical Support Engineer III
Location
Mandaluyong, Philippines
Job Type
Full-time
Category
other-general
Posted
June 06, 2026
If you are a **Technical Support Engineer** professional looking for an opportunity to grow your career, this gives you the chance to be trained in product knowledge, troubleshooting, and training delivery. You will be equipped to handle Tier 1, 2, and 3 pre‑sales and post‑sales technical inquiries through phone, email, and live chat. In this role, you will sharpen your problem‑solving and training and development skills.
If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!
**In This Role, Your Responsibilities Will Be:**
+ Handle product and application issue for customer installed-base products through communication channels such call, chat, and email.
+ Provide solutions based on customer requirements and evaluate the need for non-standard offerings.
+ Conduct technical product training for internal and external customers.
+ Act as a technical resource when needed for pre-sales, products, and/o...
If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!
**In This Role, Your Responsibilities Will Be:**
+ Handle product and application issue for customer installed-base products through communication channels such call, chat, and email.
+ Provide solutions based on customer requirements and evaluate the need for non-standard offerings.
+ Conduct technical product training for internal and external customers.
+ Act as a technical resource when needed for pre-sales, products, and/o...