Technical Support Engineer

Eaton • querétaro, querétaro, Mexico • Posted June 19, 2026

Location querétaro, querétaro
Job Type Full-time
Category Other-General
Posted June 19, 2026

Eaton's Corporate Sector division is currently seeking a Technical Support Engineer.What You'll DoProvide post-sales technical support to customers including troubleshooting, investigating, and resolving technical problems that arise during and after product installation on a large variety of power protection and data center products.Accurately document service request activities and troubleshooting steps.Effectively communicate product value proposition and product line strategies.Assist the team in improving business processes and electronic tools.Serve on special teams and work on projects to enhance team performance and customer satisfaction.Help the team meet or exceed team metrics, and accomplish complex tasks utilizing a variety of resources.Leverage information to provide professional customer support.QualificationsEngineering degree (Electrical, mechatronic, industrial, power management or related).
Minimum 3 years of customer interaction experience in a remote support ...

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