Technical Support Engineer
Location
Queretaro, Mexico
Job Type
Full-time
Category
other-general
Posted
July 27, 2026
Eaton’s Corporate Sector division is currently seeking a Technical Support Engineer.
**What you’ll do:**
This position provides technical support for a broad portfolio of electrical products, including residential and industrial circuit breakers, industrial and commercial switching devices, and industrial control products. Support responsibilities include assisting customers with product selection, troubleshooting technical issues, and providing application guidance. The role leverages key tools and resources such as Salesforce case management and knowledge, engineering drawings, product configuration systems, Microsoft applications, and ERP platforms to deliver effective and timely customer support.
**ESSENTIAL FUNCTIONS & DIMENSIONS**
• Provide technical support to customers via phone, chat, and email
• Support a broad portfolio of electrical products, including but not limited to:
• Industrial control products (motor starters and contacto...
**What you’ll do:**
This position provides technical support for a broad portfolio of electrical products, including residential and industrial circuit breakers, industrial and commercial switching devices, and industrial control products. Support responsibilities include assisting customers with product selection, troubleshooting technical issues, and providing application guidance. The role leverages key tools and resources such as Salesforce case management and knowledge, engineering drawings, product configuration systems, Microsoft applications, and ERP platforms to deliver effective and timely customer support.
**ESSENTIAL FUNCTIONS & DIMENSIONS**
• Provide technical support to customers via phone, chat, and email
• Support a broad portfolio of electrical products, including but not limited to:
• Industrial control products (motor starters and contacto...