Technical Support Engineer
Location
Remote, Remote
Job Type
Full-time
Category
Other-General
Posted
June 02, 2026
Technical Support Engineer
Date: May 13, 2026 Location: Mexico DF, MX Company: Bentley Systems Position Summary
Join Bentley Systems' Global Product Support organization as a Technical Support Engineer, delivering expert technical guidance across Bentley's product portfolio. You will collaborate with global teams to diagnose, troubleshoot, and resolve complex issues in realworld enterprise environments using industryleading engineering software.
This role is ideal for engineers passionate about solving complex technical challenges, working directly with customers, and continuously developing expertise in networking, infrastructure, and enterprisescale systems. Responsibilities
Act as the main technical support contact for users, resolving issues across Bentley products via phone, email, and web support.
Engage with users to obtain information, collect logs for investigation, and ask focused questions to identify issues. Collaborate quickly with global teams, develop...
Date: May 13, 2026 Location: Mexico DF, MX Company: Bentley Systems Position Summary
Join Bentley Systems' Global Product Support organization as a Technical Support Engineer, delivering expert technical guidance across Bentley's product portfolio. You will collaborate with global teams to diagnose, troubleshoot, and resolve complex issues in realworld enterprise environments using industryleading engineering software.
This role is ideal for engineers passionate about solving complex technical challenges, working directly with customers, and continuously developing expertise in networking, infrastructure, and enterprisescale systems. Responsibilities
Act as the main technical support contact for users, resolving issues across Bentley products via phone, email, and web support.
Engage with users to obtain information, collect logs for investigation, and ask focused questions to identify issues. Collaborate quickly with global teams, develop...