Technical Support Engineer - Retail AI Systems (all genders)

GK SOFTWARE • Mitte, Berlin, Germany • Posted May 23, 2026

Location Mitte, Berlin
Job Type Full-time
Category Computer Occupations
Posted May 23, 2026

Join Nomitri and help bring real-world AI systems into production. We deploy computer vision solutions into retail environments across multiple countries — operating in complex edge + cloud setups and processing millions of events daily.

We’re looking for a highly analytical, hands-on engineer who enjoys digging into complex systems, solving real-world problems, and growing into a key role at the intersection of support, infrastructure, and AI systems.

Location: Berlin, Germany (hybrid)

What you'll do

  • Monitor and analyze live systems across stores using logs, telemetry, and video data.

  • Investigate and resolve issues in real-world environments (networking, configuration, hardware, deployments).

  • Support and validate deployments — from preparation to rollout in production.

  • Act as a technical interface to customers during rollouts and incident resolution.

  • Work closely with engi...
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